What is private coaching in Train Lens?

Private coaching is focused support between a trainer and one trainee during a live training session. It allows the trainer to review the trainee’s shared screen and provide guidance without making that screen visible to the rest of the cohort.

How does a trainer know when someone needs help?

A trainee can send a help request from their workspace. The trainer can then open the trainee’s shared screen, understand where they are in the exercise, and choose the most appropriate response.

Does the rest of the group have to stop?

No. The rest of the cohort can continue working while the trainer provides focused support to one trainee.

Can other trainees see the screen being coached?

No. A trainee’s shared screen is visible to the trainer and is not displayed to other trainees in the session.

Can the trainer still follow the rest of the cohort?

Yes. Train Lens is designed to help the trainer maintain awareness of the wider session while providing more focused support where it is needed.

Does Train Lens record private coaching sessions?

Train Lens does not record or store trainee shared screens. Screens are transmitted during the live session so the trainer can provide immediate support.

Private coaching

Private coaching for live, hands-on training.

Give one trainee focused guidance without turning their question into a discussion for the entire group. Train Lens helps trainers understand the work on screen, provide support in context, and keep the rest of the cohort moving.

Book a demo

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See how it works

Train Lens Focus Mode showing a trainer providing private support to one trainee.

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Focused support

Help one trainee without stopping the session.

Support without disruption

Move from cohort visibility to focused support.

A trainer can follow the entire cohort, identify where support is needed, and then open a closer view of one trainee’s shared screen. This makes it possible to provide individual guidance without losing awareness of the wider session.

Interactive Preview: Select Grid Mode or Focus Mode to explore each trainer view.

Train Lens Grid Mode showing the trainer every trainee’s shared screen in one view.

Train Lens Focus Mode showing one trainee’s shared screen for focused private support.

See the request

Notice when a trainee asks for help and identify who needs support without interrupting the exercise.

Understand the work

Open the trainee’s shared screen in Focus Mode and see the exact step where they need guidance.

Provide focused support

Respond privately while the rest of the cohort continues working through the exercise.

Trainee receiving private guidance while completing a hands-on training exercise on her laptop.

Help requested

From request to response

Understand the problem before you interrupt the group.

When a trainee needs help, the trainer can review their shared screen before deciding how to respond. A quick clarification may help the entire group, while a more specific question can be handled privately.

Request

The trainee asks for help while continuing to share their screen.

Review

The trainer focuses on the trainee’s shared screen and reviews the work already completed.

Coach

The trainer provides private guidance based on the trainee’s actual work and current task.

Focused 1:1 support

Give one trainee a tailored explanation.

Private coaching gives the trainer space to explain a difficult step without placing the trainee’s question or shared screen in front of the entire cohort. Support stays relevant to the trainee while the wider session continues.

See their work

Use the trainee’s shared screen to understand what they have completed and where the task has gone off course.

Explain in context

Discuss the actual work on screen instead of relying on the trainee to describe the problem verbally.

Return to the group

Complete the focused conversation and return attention to the wider cohort without restarting the exercise.

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Private coaching

Private coaching in practice

A quiet intervention keeps the whole session moving.

Imagine a trainee learning a new order-management system. The rest of the cohort has moved to the next step, but one trainee is unsure how to complete a required field.

The trainee sends a help request. The trainer opens their shared screen in Focus Mode, sees the information already entered, and explains the next step privately. The trainee continues with confidence while everyone else keeps working.

Instead of stopping the exercise or asking the trainee to share their problem with the group, the trainer provides help where it is needed and in the context of the actual work.

Private by design

Focused support without exposing anyone’s screen.

A trainee’s shared screen is visible to the trainer, not to other trainees. Private coaching allows the trainer to provide individual guidance without displaying that trainee’s work to the rest of the group.

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Visible to the trainer

The trainer can review the shared screen while it remains private from the cohort.

Sharing

Questions about screen sharing?

Private coaching questions

Focused support during live training.

Learn how trainers can respond to individual questions while keeping the wider session moving.

Ready to support every trainee?

Give each trainee the help they need without stopping the group.

Book a personalized demo and see how private coaching fits into your live training workflow.