View trainee screens together

When trainee screens become visible

A trainer can only see content that a trainee has actively chosen to share. If a trainee has not started sharing, their screen content should not be treated as visible to the trainer.

Open or identify the group view

1. Remain in the live training session.
2. Confirm that you can see the trainees who are participating in the session.

Follow progress across the group

1. Scan the visible trainee screens rather than concentrating on one person for too long.
2. Look for trainees who are on a different step, appear stuck or have stopped progressing.
3. Watch for any help-request indicator shown by Train Lens.
4. Use the session's individual-support workflow when a trainee needs closer attention.

Use the grid view to understand progress, not to expose one trainee's work to other trainees.

Understand what you are seeing

Shared content may differ from trainee to trainee because each person chooses what to share. A trainee may share an entire screen, a single application window or a browser tab depending on the browser and current Train Lens workflow.

If a screen is unavailable or stops updating, do not assume the trainee has left. Check whether the trainee stopped sharing or needs help.

If there are many trainees

Use any current scrolling, paging, layout or filtering controls provided by Train Lens to review the whole group.

What should I do next?

When one trainee needs closer attention, continue with Focus on one trainee's screen.

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