Supported browsers and devices

Use a desktop or laptop computer

Train Lens currently supports desktop and laptop computers. This applies to trainers and trainees.

Mobile phones and tablets are not currently supported. Support for these devices is planned for a later date.

Prepare your browser

Before training, check any browser requirements supplied with your session or account instructions. Ask the person arranging your session or account access if you are unsure which browser to use.

Being able to open a page does not by itself confirm that screen sharing and audio will work for your session. Test the functions you will use on the computer and browser you plan to use for training.

Browsers we currently support

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Safari

Test before the session

1. Use the desktop or laptop you will use during training.
2. Open Train Lens in your chosen browser.
3. Check that you can sign in as a trainer or join a practice session as a trainee, as appropriate.
4. Check microphone access and that you can hear session sound.
5. If joining as a trainee, share the intended training content and ask the trainer to confirm that they can see it. Then stop sharing.

If a check fails, resolve it before the live session. For a work-managed computer, your IT team may need to help with restricted settings.

What should I read next?

Read Browser permissions required by Train Lens. Trainers can also use Run a practice session before live training.

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