Solutions for common session, audio, screen-sharing, and connection problems.
Check the joining link, device and point where a trainee gets stuck.
Check the name you entered and any instructions shown before joining.
Check your setup and permissions when screen sharing will not start.
Check the trainee’s sharing state and the trainer’s view when content is missing.
Check microphone access, sound output and volume when session audio is unavailable.
Check the request state with your trainer when a help request does not change.
Check the session address, connection and any browser message when a link will not open.
Check connection and computer activity when a session freezes or disconnects.
Stop the current share and select the training content you intended to show.
Gather the details that help your trainer or support contact understand a problem.
